Discover the latest official guidelines on Malta's emergency services and essential procedures for residents and property buyers. Get expert insights and actionable advice for Malta residency with Attard Baldacchino.
When moving to Malta, whether for property investment, the Malta residency program, or simply to enjoy Mediterranean living, understanding the local emergency procedures is vital for your safety and peace of mind. This guide provides a clear overview of Malta's emergency services, including crucial contact numbers, step-by-step procedures, and compliance tips, designed for both local and international audiences. As always, information provided is for educational purposes, and we encourage readers to consult Attard Baldacchino's experienced team for personalised assistance regarding their residency, immigration, and property matters.
Essential Emergency Numbers in Malta
- General Emergency (Police, Ambulance,
Fire):
112 (valid across all EU countries and accessible by mobile or landline). - Non-Emergency Police Enquiries:
Local police stations (contact details available via the official Malta Police Force). - Private Emergency Medical Referral (from 24 March
2025):
Doctors may refer patients to private emergency care via the central 1400 call centre (for registered practitioners only).
Practical Tip:
Store these numbers in your mobile phone, and display them in your residence or workplace for yourself, family, and guests.
How Malta's Emergency Services Operate
When to Call 112
- Use for urgent situations requiring immediate police, fire, or medical response.
- Only genuine emergencies should be reported, as misuse can delay assistance for those who truly need help. In 2025, nearly half of all 112 calls were inappropriate or unnecessary—responsible use is essential for everyone's safety.
What Happens When You Call 112
- Calls are routed to a central control room.
- Operators will ask for:
-
- Location and nature of emergency
- Type of assistance needed (police, fire, ambulance)
- Callers may be switched to English if they do not speak Maltese.
- Your call will be transferred to the relevant service (Emergency Department, Civil Protection Department, Police, or Armed Forces, based on case priority).
- Stay calm and provide clear information.
Private Emergency Medical Referrals
- Launched on March 24, 2025, doctors registered with the Malta Medical Council can refer patients to private hospitals through the 1400 call centre.
- The call centre guides practitioners based on their capacity and directs patients accordingly.
- This process aims to streamline urgent private care without overburdening public emergency rooms.
Recent Regulatory Changes and Compliance Notes
- Private Emergency Referral SOP:
We implemented this system in March 2025 to ensure patient safety and system efficiency. Only certified doctors can use the 1400 system for private emergency referrals. Details are outlined in the official Standard Operating Procedures (SOP). - Emergency Response in Real Estate & Residency
Context:
Under Malta's rigorous residency-by-investment programs, compliance with all local regulations, including emergency preparedness, is part of maintaining status. - Due Diligence and Safety:
All property investors and residency applicants are encouraged to ensure their household and guests know local emergency protocols as part of good residency and compliance practices.
Frequently Asked Questions (FAQs)
Q: What is the difference between 112 and other local
numbers?
A: 112 is the single, EU-wide lifeline for all
emergencies in Malta—police, fire, or ambulance. Local
numbers (such as police stations or clinics) are for routine,
non-urgent matters.
Q: Can non-residents or visitors use these
services?
A: Yes. 112 is available to everyone in Malta—tourist,
resident, or new property owner—without restrictions.
Q: Do I need to speak Maltese to get help from emergency
services?
A: No. Operators speak both Maltese and English and will assist
you in your preferred language.
Q: What should I do if I am referred for private
emergency medical care?
A: If you see a doctor who determines you require urgent private
care, they will call the 1400 centre to arrange
for your admission to the most appropriate facility.
Q: Are these procedures relevant for Malta permanent
residence applicants?
A: Yes. Knowledge of emergency procedures is a best practice for
property owners, residents, and all Malta Permanent Residence
applicants, as part of overall compliance with official Malta
government residency rules.
Practical Guidance for Property Owners and Residents
- Display emergency numbers prominently in your home.
- Ensure that guest instructions include emergency procedures.
- Know the location of your local police station and the nearest hospital.
- If purchasing property or relocating, ask about local safety and emergency resources as part of your due diligence.
- Keep essential documents, such as residency cards and insurance, easily accessible in emergencies.
Important Compliance Reminder
All guidance above aligns with current 2025 instructions from the Residency Malta Agency (RMA), the Malta Police, and the official government departments. Always refer to official Maltese government sources or RMA FAQs for the latest updates on residency, immigration, and compliance requirements. This blog post is for informational purposes only and does not constitute formal legal, immigration, or tax advice.
- https://etimalta.com/malta/emergency-numbers/
- https://pulizija.gov.mt/en/emergency-services-112/
- https://mcfd.org.mt/2025/03/4911
- https://www.independent.com.mt/articles/2025-06-10/local-news/Over-148-000-phone-calls-made-to-112-in-first-five-months-of-2025-6736270789
- https://maltadaily.mt/over-148000-emergency-112-calls-in-first-5-months-2025/
- https://tvmnews.mt/en/news/22-of-100-calls-to-emergency-number-112-were-genuine/
- https://residencymalta.gov.mt
- https://foreign.gov.mt/service/residence-schemes/
- http://www.attardbaldacchino.com
- https://mt.linkedin.com/company/residencymaltaagency
The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.