India: Consumer Protection

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.
Article
Right To Know Prevails Over Scientific Uncertainty: Madras High Court Upholds Microplastics Labelling Requirement
In a significant ruling between Food Safety and Standards Authority of India v. G. Subramania Koushik & Ors. addressing consumer awareness and food safety, the Madras High Court has upheld its earlier directions requiring precautionary labelling on plastic/PET-bottled drinking water and sugar and salt sold in plastic packaging, indicating the possible presence of microplastics and nanoplastics. The decision highlights the importance of consumer disclosure, particularly where scientific research has identified potential health concerns but the precise extent of the associated risks remains under investigation.
India Consumer
IL
IndiaLaw LLP
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Consumer Law

Article
KERC Issues Draft Karnataka Electricity Regulatory Commission (Electricity Supply) Regulations, 2026
The Karnataka Electricity Regulatory Commission (“KERC”) vide notification dated 14.08.2026 has invited stakeholder comments on the Draft Karnataka Electricity Regulatory Commission (Electricity Supply) Regulations, 2026 (“Draft ESR”) . The Draft ESR are aimed at streamlining electricity connections and related consumer services across the State and consolidate several existing regulations into a single framework governing supply of electricity in the State. Stakeholders may submit their comments on the Draft ESR within 30 days from the date of notification in the Gazette.
India Energy
Sagus Legal
Article
ASCI Releases Guidelines For Responsible Labelling Of Synthetically Generated Content In Advertising
On 29 September 2026, the Advertising Standards Council of India (ASCI) released the Guidelines for Responsible Labelling of Synthetically Generated Content in Advertising (Guidelines), following consultation on the draft guidelines issued in May 2026. The Guidelines set out labelling requirements for synthetic content in advertisements and identify prohibited use cases. The Guidelines come into effect three months after the date of publication (i.e., 29 December 2026).
India Media & IT
KC
Khaitan & Co LLP
Article
Limitation Of Liability Clauses In India: Are They Really Enforceable?
Limitation of liability clauses are generally enforceable in India, but only within limits that the Indian Contract Act, 1872 and the courts have drawn. A cap on damages is treated as a legitimate allocation of commercial risk between informed parties; a clause that tries to excuse fraud, wilful misconduct or a deliberate breach, or that is imposed through unequal bargaining power, is far more likely to fail.
India Commercial
LP
Legitpro Law
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Consumer Trading & Unfair Trading

Article
Grey In The Dark: Indian CCPA’s Dark Pattern Jurisprudence
India's consumer protection authority has begun actively penalizing companies for using manipulative interface designs, marking a decisive shift from advisory warnings to enforcement action. Recent cases against major platforms reveal how pre-selected checkboxes, guilt-inducing language, and misleading button labels are now being prosecuted as unfair trade practices.
India Consumer
GA
Global Advertising Lawyers Alliance (GALA)
Article
"Matured In American Oak Casks"...Or Not? - Diageo vs FSSAI In India
India's food safety regulator has challenged Diageo's Royal Challenge whisky labeling, questioning claims about maturation in American oak casks and the presence of imported Scotch. The FSSAI's enforcement action raises critical questions about how alcoholic beverage manufacturers substantiate age claims, ingredient disclosures, and product characteristics under India's evolving regulatory framework.
India Consumer
GA
Global Advertising Lawyers Alliance (GALA)
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Product Liability & Safety

Article
Right To Know Prevails Over Scientific Uncertainty: Madras High Court Upholds Microplastics Labelling Requirement
In a significant ruling between Food Safety and Standards Authority of India v. G. Subramania Koushik & Ors. addressing consumer awareness and food safety, the Madras High Court has upheld its earlier directions requiring precautionary labelling on plastic/PET-bottled drinking water and sugar and salt sold in plastic packaging, indicating the possible presence of microplastics and nanoplastics. The decision highlights the importance of consumer disclosure, particularly where scientific research has identified potential health concerns but the precise extent of the associated risks remains under investigation.
India Consumer
IL
IndiaLaw LLP
Article
Lookalikes On The Shelf: Where Brand Protection Meets Food-Safety Regulation In India
When a new product appears on the shelf dressed to resemble an established brand, it can cause two different kinds of harm, and Indian law addresses them through two different bodies of rule. The first harm is to the brand owner and to consumers who are misled as to source — the domain of trade mark law and the tort of passing off. The second is to consumers’ broader interests in accurate information and safe food — the domain of food-safety and consumer-protection regulation. A single lookalike can implicate both at once, which is why these disputes often sit at the intersection of the two regimes.
India Consumer
SR
S.S. Rana & Co. Advocates
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