United States: Consumer Protection

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.
Article
FTC Puts Auto Pricing Guidance Into Action In Settlement With Florida Dealership Group
The Federal Trade Commission has filed a new enforcement action against Greenway Auto Group, alleging the Florida dealership chain charged consumers thousands more than advertised prices through hidden fees and conditional rebates. This case demonstrates how the FTC is applying its recently released auto pricing guidance to crack down on dealerships that advertise one price but charge another at the point of sale.
United States Consumer
KD
Kelley Drye & Warren LLP
Video
Consumer Counterpoint Quick Take: TCPA Default Judgment Denied As Court Rejects Cellphone And Text Claims (Video)
A Southern District of Florida judge recently declined to enter a default judgment against a defendant in a TCPA case, determining that the term 'residential telephone subscriber' under 227(c)(1) does not extend to cell phones. This decision has significant implications for how telecommunications consumer protection laws apply to mobile devices versus traditional landlines.
United States Consumer
SS
Seyfarth Shaw LLP
Article
Massachusetts AG Bars Debt Collectors And Secures Approximately $52 Million In Consumer Debt Relief
Massachusetts Attorney General Andrea Joy Campbell secured a consent judgment permanently barring three Avon-based debt collection companies and their owner from operating in the Commonwealth, providing over $52 million in debt relief to approximately 6,000 consumers. The settlement resolves allegations of unfair and deceptive practices including seizing exempt vehicles, misrepresenting creditor identities, and collecting time-barred debts...
United States Consumer
GT
Greenberg Traurig, LLP
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Article
FTC Puts Auto Pricing Guidance Into Action In Settlement With Florida Dealership Group
The Federal Trade Commission has filed a new enforcement action against Greenway Auto Group, alleging the Florida dealership chain charged consumers thousands more than advertised prices through hidden fees and conditional rebates. This case demonstrates how the FTC is applying its recently released auto pricing guidance to crack down on dealerships that advertise one price but charge another at the point of sale.
United States Consumer
KD
Kelley Drye & Warren LLP
See more
Article
FTC Puts Auto Pricing Guidance Into Action In Settlement With Florida Dealership Group
The Federal Trade Commission has filed a new enforcement action against Greenway Auto Group, alleging the Florida dealership chain charged consumers thousands more than advertised prices through hidden fees and conditional rebates. This case demonstrates how the FTC is applying its recently released auto pricing guidance to crack down on dealerships that advertise one price but charge another at the point of sale.
United States Consumer
KD
Kelley Drye & Warren LLP
Article
FTC Secures Auto Dealership Settlement Over Alleged Deceptive Pricing Practices
The Federal Trade Commission has secured a settlement with an auto dealership group over allegations of deceptive pricing practices, including advertising vehicles thousands of dollars below actual purchase prices and using misleading prize promotions. The proposed order would require prominent disclosure of total vehicle prices and prohibit misrepresentations concerning pricing, financing, and promotional incentives.
United States Consumer
SM
Sheppard, Mullin, Richter & Hampton LLP
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Article
Minnesota AG Settles Online Lending Lawsuit Over Interest Rates
Minnesota's Attorney General reached a settlement with an online lender over allegations that the company charged interest rates approaching 700% to state consumers, substantially exceeding permitted rates under Minnesota law. The lender, wholly owned by a federally recognized Native American tribe, had disputed that Minnesota law applied to its lending activities, claiming tribal ownership exempted it from state consumer-lending laws.
United States Consumer
SM
Sheppard, Mullin, Richter & Hampton LLP
Article
Washington, D.C. Bans Medical Debt From Credit Reports
Washington, D.C. has enacted comprehensive legislation that fundamentally changes how medical debt is handled, prohibiting healthcare providers and debt collectors from reporting medical debt to credit reporting agencies while imposing strict limitations on collection practices. The law establishes significant protections including wage garnishment restrictions, interest rate caps, and mandatory financial assistance screening, though it faces concerns about potential impacts on the healthcare system's susta
United States Consumer
BS
Ballard Spahr LLP
Article
FTC Updates (September 7-11, 2026)
The Federal Trade Commission announced a $12 million settlement with payment processor Humboldt Merchant Services over allegations of facilitating merchant fraud through unauthorized billing scams, while simultaneously rescinding its 2021 policy statement on health app breaches. The settlement imposes permanent restrictions on processing payments for high-risk merchant categories and prohibits credit card laundering activities.
United States Consumer
CM
Crowell & Moring LLP
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