United Kingdom: Consumer Law

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.

B2C Businesses: Are You At Risk Of Misleading Consumers On Price?

The Competition and Markets Authority (CMA) is consulting on draft guidance setting out how prices should be presented to consumers – including delivery charges, booking or admin fees, local taxes, joining fees and other sums that may make up the total price for a product or service.

United Kingdom Consumer

TS

Travers Smith LLP

The CMA's Direct Consumer Enforcement Powers: Dynamic Pricing, Drip Pricing And Other Updates

Whilst we continue to await the first enforcement action under the CMA's new powers, other CMA activity in the consumer protection space suggests that dynamic pricing is likely to be prioritised for enforcement...

United Kingdom Consumer

M

Macfarlanes LLP

CMA Sweeps Websites For Compliance With New Law On Consumer Reviews

The Digital Markets, Competition and Consumers Act 2024 specifically outlaws fake and misleading consumer reviews. This law came into force in April 2025.

United Kingdom Anti-trust

LS

Lewis Silkin

When Can Directors And Managers Be Fined For Breaches Of UK Consumer Law?

As well as raising the stakes for B2C businesses, the 2024 overhaul of UK consumer law enforcement under the Digital Markets, Competition and Consumers Act (DMCC Act) also allows fines...

United Kingdom Consumer

TS

Travers Smith LLP

The Closing Of The "Advice Gap"? The FCA's Targeted Support And Simplified Advice Proposals (CP25/17)

United Kingdom Finance

KL

Herbert Smith Freehills Kramer LLP

European Commission Consults On Digital Fairness Act

United Kingdom Media & IT

LS

Lewis Silkin

Closing The Advice Gap – The Introduction Of "Targeted Support"

United Kingdom Consumer

KL

Herbert Smith Freehills Kramer LLP

BNPL: Financial Services And Markets Act 2000 (Regulated Activities Etc) (Amendment) Order 2025 Made

United Kingdom Finance

LS

Lewis Silkin

European Union Targets SHEIN Over Consumer Law Breaches: What Online Sellers Must Learn Fast

European Union Consumer

KG

K&L Gates LLP

The A&M Distress Alert

Worldwide International

AM

Alvarez & Marsal

Media Supergrowers – AI, Adjacency, And Audience Expansion

United Kingdom Media & IT

A

AlixPartners

ASA Warns That If You Run A Promotion You Are Responsible For The Whole Thing

United Kingdom Consumer

LS

Lewis Silkin

CMA's Probe Into Ticketmaster's Pricing Practices Rumbles On

United Kingdom Anti-trust

LS

Lewis Silkin

Fake Or Misleading Consumer Reviews: Time's Running Out To Put Your House In Order

United Kingdom Anti-trust

TS

Travers Smith LLP

Financial Regulation - In The Know: Payments

United Kingdom Technology

AG

Addleshaw Goddard

Temu's Back On Top... But For How Long? 2025's Retail Growth Story

Worldwide Commercial

A

AlixPartners

Understanding The Employment Rights Bill: A New Era For Employers, Employees And Workers (Video)

United Kingdom Employment

AG

Anthony Gold Solicitors LLP

UK Creative Worker Visa: Key Requirements (Video)

United Kingdom Immigration

L

Latitude Law

S5:E9 – Twin Property Developers Tom And Jack Atha: Building Atha Properties From The Ground Up (Video)

United Kingdom Real Estate

SO

Square One

3 Months In 3 Minutes – The First Quarter Of The New Consumer Protection Regime

We've had the longest day. It's July already. The Competition and Markets Authority has had its superpowers to enforce consumer law directly (under the Digital Markets, Competition and Consumers Act 2024)...

United Kingdom Consumer

LS

Lewis Silkin

Which? Study Finds Widespread Breaches Of CMA's Green Claims Code

Which? has carried out a study which has highlighted widespread greenwashing. It reviewed over 20,000 online product listings to find green claims in a range of categories spanning food, cleaning, electronics...

United Kingdom Environment

LS

Lewis Silkin

Drip Pricing – CMA Launches Much Anticipated Additional Consultation

Drip pricing is when an initial price for a product or service is presented to a consumer only for additional mandatory charges to be added to it further along the customer journey.

United Kingdom Consumer

LS

Lewis Silkin

ASA Rules On Masking Clarity In Price Claims

Since changes to consumer law set out in the Digital Markets, Competition and Consumers Act 2024 came into force in April, pricing has been foremost on the CMA's radar...

United Kingdom Consumer

LS

Lewis Silkin

UK Petition Demanding Video Games Consumer Law Change Hits Debate Threshold

United Kingdom Consumer

DM

Duane Morris LLP

Consumer Products Corner - New Trade Realities Bite, As Geopolitics Plays Through The Consumer Products Ecosystem

United Kingdom Consumer

A

AlixPartners

Navigating Green Claims: A Comparative Guide For Businesses In The UK And EU

United Kingdom Consumer

P

Plesner

A New Milestone For Accessibility – The European Accessibility Act Now Applies

United Kingdom Commercial

TS

Travers Smith LLP

FCA Sets Priorities For Financial Services Regulation

United Kingdom Finance

KL

Herbert Smith Freehills Kramer LLP

Motor Finance Redress: What You Need To Know

United Kingdom Finance

M

Macfarlanes LLP

FinTech Global FS Regulatory Round-Up - W/e 20 June 2025

Worldwide Finance

KL

Herbert Smith Freehills Kramer LLP

From Mooncakes To Machines: Maxim's COO Discusses The Future Of Sustainable Food Production

Worldwide Healthcare

WL

Withers LLP

CMA Issues Update And Guidance On Dynamic Pricing

United Kingdom Media & IT

LS

Lewis Silkin

Temu's Back On Top... But For How Long? 2025's Retail Growth Story

Worldwide Commercial

A

AlixPartners

FinTech Global FS Regulatory Round-Up - W/e 20 June 2025

The FATF has updated its standards on Recommendation 16 which covers payment transparency. The changes to Recommendation 16, which is referred to as the 'travel rule' in the context of virtual assets...

Worldwide Finance

KL

Herbert Smith Freehills Kramer LLP

From Mooncakes To Machines: Maxim's COO Discusses The Future Of Sustainable Food Production

Across Greater China, the food production landscape is undergoing a dramatic transformation due to the volatility of global supply chains, climate change and increasingly complex regulations.

Worldwide Healthcare

WL

Withers LLP

CMA Issues Update And Guidance On Dynamic Pricing

Last year, the CMA launched an investigation to see how dynamic pricing is used across the economy. This was largely due to the debate about the Oasis ticket sales which was raging at the time...

United Kingdom Media & IT

LS

Lewis Silkin

Temu's Back On Top... But For How Long? 2025's Retail Growth Story

On the surface, the retail growth story looks familiar. Eight out of ten of the 2024 Retail Supergrowers are back in 2025, with very little movement in the ranks.

Worldwide Commercial

A

AlixPartners

Mortgage Reforms For Growth And Access And Upcoming Milestones

United Kingdom Finance

AG

Addleshaw Goddard

UK's New Consumer Protection Regime – What To Expect From Future Enforcement

The UK's new consumer protection regime equips the CMA with extensive new direct enforcement powers, establishes additional banned practices...

United Kingdom Consumer

DP

Davis Polk & Wardwell

BEUC Files Complaint Against SHEIN For Dark Patterns Fuelling Over-Consumption

The European consumer group BEUC has made a complaint to the European Commission and various national regulators about SHEIN for its use of deceptive...

United Kingdom Consumer

LS

Lewis Silkin

Amazon Gives Undertakings To CMA On Fake And Misleading Reviews

Online reviews can have a significant impact on people's spending. According to the CMA, around 90% of consumers use reviews...

United Kingdom Consumer

LS

Lewis Silkin

After A Consumer Crunch In Q1, Will Tariff Developments Improve The Outlook For CP Companies?

In the first quarter of 2025, revenue for consumer goods companies declined across all sectors except packaging, following the end of the holiday season. The most significant drop was seen in the Apparel...

United Kingdom Consumer

A

AlixPartners

Price Claims In The Travel Sector - What's The Latest?

United Kingdom Consumer

LS

Lewis Silkin

FTC Implements Rule To Eliminate Hidden Fees In Pricing

United Kingdom Consumer

IG

IR Global

Regulation On General Product Safety: What You Need To Know

United Kingdom Consumer

SL

Signature Litigation

UK Government Confirms Plans To Regulate "Buy Now Pay Later" Products

United Kingdom Consumer

LS

Lewis Silkin

GLP-1: Implications For Retail (Video)

United Kingdom Consumer

A

AlixPartners

Spotlight On Online Retailers: European Regulators SHEIN A Light On Suspected Breaches Of EU Consumer Law

United Kingdom Consumer

LS

Lewis Silkin

Andy Searle, EMEA Leader Of Consumer Products, Comments On The ONS' Consumer Price Inflation Data

United Kingdom Consumer

A

AlixPartners

Goodbye Old Friend? HM Treasury Consultation On Consumer Credit Act 1974 Reform

United Kingdom Consumer

AO

A&O Shearman

Buy-Now, Pay Later - The Journey Continues (And The End Is Nearly In Sight)

United Kingdom Finance

AO

A&O Shearman

Buy Now Pay Later: New Rules Set To Reshape Regulation Of The Sector

United Kingdom Finance

M

Macfarlanes LLP

Proposed Reform Of UK Regime For Alternative Investment Fund Managers

United Kingdom Finance

BC

Bryan Cave Leighton Paisner

RMBS Securitisation – FAQS: What You Need To Know About The FCA Consultation On New Rules For UK Mortgages

United Kingdom Finance

MB

Mayer Brown

Price Marking Update: (Another) Price Marking Amendment Order Made

United Kingdom Consumer

LS

Lewis Silkin

Andy Searle, EMEA Leader Of Consumer Products, Comments On UK Inflation Data

United Kingdom Consumer

A

AlixPartners

CMA Publishes Consumer Detriment Insights

United Kingdom Anti-trust

LS

Lewis Silkin

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Latest Videos

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GLP-1: Implications For Retail (Video)

A

AlixPartners

Greenwashing: Don't Get Caught Out - ThinkHouse (Video)

GW

Gowling WLG

COVID-19 And Consumers – Guide To Cancellations And Refunds (Video)

W

Wiggin

Business To Consumer (Video)

AP

Alpha Partners

Digital Transformation And The Digital Consumer (Video)

D

Dentons

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