United States: Consumer Law

Subscribe
Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.
Article
FTC Puts Auto Pricing Guidance Into Action In Settlement With Florida Dealership Group
The Federal Trade Commission has filed a new enforcement action against Greenway Auto Group, alleging the Florida dealership chain charged consumers thousands more than advertised prices through hidden fees and conditional rebates. This case demonstrates how the FTC is applying its recently released auto pricing guidance to crack down on dealerships that advertise one price but charge another at the point of sale.
United States Consumer
KD
Kelley Drye & Warren LLP
Podcast
What Are Class Action Waivers Worth? A New Study Looks To The Stock Market For Answers (Podcast)
A podcast episode featuring Professor James Fallows Tierney discussing his groundbreaking research on class action waivers in consumer arbitration agreements. Using financial market data, the study examines how investors responded to key legal developments affecting the enforceability of these agreements, offering a unique economic perspective on a longstanding consumer finance debate.
United States Consumer
BS
Ballard Spahr LLP
Article
NO LANDLINE, NO CLAIM: Eastern District Of Missouri Finds That Cellphones Aren’t Residential For DNC Purposes
The Eastern District of Missouri has ruled that cellphones are not covered under the TCPA's Do Not Call provisions, marking a significant departure from the majority rule. Following Florida's recent similar decision, the court determined that Congress intentionally excluded cellphones from residential telephone subscriber protections, challenging decades of FCC interpretation in the post-Loper Bright era.
United States Media & IT
Troutman Amin LLP
Article
FTC Secures Auto Dealership Settlement Over Alleged Deceptive Pricing Practices
The Federal Trade Commission has secured a settlement with an auto dealership group over allegations of deceptive pricing practices, including advertising vehicles thousands of dollars below actual purchase prices and using misleading prize promotions. The proposed order would require prominent disclosure of total vehicle prices and prohibit misrepresentations concerning pricing, financing, and promotional incentives.
United States Consumer
SM
Sheppard, Mullin, Richter & Hampton LLP
Article
State AG News: AI Regulation, Data Protection, Food Safety (September 24-30, 2026)
State attorneys general across the nation are taking decisive action on multiple fronts, from challenging federal AI oversight gaps and protecting commercial driver privacy to cracking down on deceptive marketing practices and medical debt collection violations. Major settlements address data breaches affecting millions of consumers, while new lawsuits target charitable fraud, kratom product misrepresentation, and toxic heavy metals in baby food.
United States Commercial
CM
Crowell & Moring LLP
Article
Car Dealer Chauffeured Into TCPA Wrong Number Case
A Massachusetts federal court case examines whether artificial intelligence-generated voice messages constitute prerecorded calls under the Telephone Consumer Protection Act, raising novel questions about how AI technology intersects with decades-old telemarketing regulations. The lawsuit stems from a wrong number incident where a car purchase inquiry allegedly used robotic voice technology without proper consent.
United States Consumer
KM
Klein Moynihan Turco LLP
Article
FTC Enforcement Priorities And NAD Updates: Takeaways From The National Advertising Division 2026 Annual Conference
The Federal Trade Commission is intensifying its focus on fraud prevention, particularly targeting government and business impersonation schemes and online platforms that facilitate deceptive practices. Meanwhile, the National Advertising Division has revealed emerging trends in advertising disputes spanning household products, health claims, and new industries like AI and cannabis, while implementing significant procedural changes to strengthen enforcement and compliance mechanisms.
United States Consumer
CM
Crowell & Moring LLP
Article
Wiley Consumer Protection Download (September 29, 2026)
This comprehensive newsletter covers recent consumer protection enforcement actions by the FTC, CFPB, and state Attorneys General, alongside NAD advertising challenge decisions and regulatory developments. The update examines settlements involving deceptive business practices, data breaches, and unlawful operations, while highlighting new guidance on price transparency and impersonation rules that will shape compliance strategies across industries.
United States Consumer
WR
Wiley Rein
Article
What The Platform Says. What The Platform Does.
The FTC's enforcement actions against digital businesses reveal critical compliance gaps in how companies handle fees, subscriptions, and user representations. Drawing from settlements requiring tens of millions in penalties, this analysis examines five categories of problematic conduct and provides a framework for strengthening compliance programs to prevent unfair and deceptive practices.
United States Consumer
HL
Hogan Lovells Cadwalader
Article
State AG News: Consumer Protection, Settlements, Federal Regulation (September 18-23, 2026)
State attorneys general across the nation continue to take significant enforcement actions addressing consumer protection violations, deceptive business practices, and federal regulatory overreach. Recent multistate coalitions have secured major settlements with subprime auto lenders and multi-level marketing companies while challenging federal policies that threaten state sovereignty and consumer rights.
United States Consumer
CM
Crowell & Moring LLP
Article
Washington, D.C. Bans Medical Debt From Credit Reports
Washington, D.C. has enacted comprehensive legislation that fundamentally changes how medical debt is handled, prohibiting healthcare providers and debt collectors from reporting medical debt to credit reporting agencies while imposing strict limitations on collection practices. The law establishes significant protections including wage garnishment restrictions, interest rate caps, and mandatory financial assistance screening, though it faces concerns about potential impacts on the healthcare system's susta
United States Consumer
BS
Ballard Spahr LLP
Article
When Agency Guidance Isn’t Enough: How The Seventh Circuit’s Chobani Decision Impacts Food Manufacturers And Others
The Seventh Circuit’s July 2026 decision in Franco v. Chobani, LLC is interesting for several reasons for ad law followers and enthusiasts, and it has already spurred multiple follow-on class actions challenging ​“zero sugar,” ​“no added sugar,” and similar claims on products containing allulose. The developing litigation highlights a broader risk relevant for all regulated industries, but especially for food, beverage, and dietary supplement companies heeding evolving FDA guidance: compliance with agency guidance may reduce regulatory risk, but it may not prevent private plaintiffs from bringing claims under state consumer protection laws.
United States Consumer
KD
Kelley Drye & Warren LLP
See more