North America: Consumer Protection

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Consumer protection law thought leadership, articles, podcasts, videos and webinars from expert sources across the legal world. Explore insights covering topics that involve consumer protection regulations and the developing law surrounding them from specialists working in this area.
Article
FTC Puts Auto Pricing Guidance Into Action In Settlement With Florida Dealership Group
The Federal Trade Commission has filed a new enforcement action against Greenway Auto Group, alleging the Florida dealership chain charged consumers thousands more than advertised prices through hidden fees and conditional rebates. This case demonstrates how the FTC is applying its recently released auto pricing guidance to crack down on dealerships that advertise one price but charge another at the point of sale.
United States Consumer
KD
Kelley Drye & Warren LLP
Video
Consumer Counterpoint Quick Take: TCPA Default Judgment Denied As Court Rejects Cellphone And Text Claims (Video)
A Southern District of Florida judge recently declined to enter a default judgment against a defendant in a TCPA case, determining that the term 'residential telephone subscriber' under 227(c)(1) does not extend to cell phones. This decision has significant implications for how telecommunications consumer protection laws apply to mobile devices versus traditional landlines.
United States Consumer
SS
Seyfarth Shaw LLP
Article
Massachusetts AG Bars Debt Collectors And Secures Approximately $52 Million In Consumer Debt Relief
Massachusetts Attorney General Andrea Joy Campbell secured a consent judgment permanently barring three Avon-based debt collection companies and their owner from operating in the Commonwealth, providing over $52 million in debt relief to approximately 6,000 consumers. The settlement resolves allegations of unfair and deceptive practices including seizing exempt vehicles, misrepresenting creditor identities, and collecting time-barred debts...
United States Consumer
GT
Greenberg Traurig, LLP
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Article
Québec Consumer Protection Reforms: Five Changes Businesses Need To Know
Québec has enacted sweeping consumer protection reforms that will reshape how businesses operate in the province. From mandatory right-to-repair obligations and extended product warranties to click-to-cancel subscription requirements and restrictions on AI-generated endorsements, these changes demand immediate attention from organizations selling products or services to Québec consumers. Understanding the implementation timelines and compliance requirements is essential for businesses to adapt the
Canada Consumer
MT
McCarthy Tétrault LLP
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Article
NC Crypto Kiosk Law Opens Door To Stricter Fraud Regs
North Carolina has joined a growing number of states seeking to address the consumer protection risks associated with cryptocurrency kiosks. On July 8, Gov. Josh Stein signed H.B. 920 into law, creating the Virtual Currency Kiosk Consumer Protection Act, which provides a comprehensive regulatory framework governing virtual currency kiosks operating in the state. The act takes effect on Jan. 1, 2027.
United States Finance
MV
Moore & Van Allen
Article
The Ad Standard: Monthly Update - October 2026
Affordability remains front and center at the FTC. This month, the agency turned its attention to healthcare and gas costs. It also issued detailed guidance on price transparency for auto dealers that marketers in any industry might want to heed: the advertised price “must be the actual price that any consumer can walk in and pay,” with only government fees excluded. The FTC continues to consider how to combat scams and is seeking public comment on whether online platforms should help stop scammers who use those platforms to impersonate third parties by, for example, requiring the removal of confirmed impersonation scam ads.
United States Media & IT
ST
Simpson Thacher & Bartlett
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Article
FTC Puts Auto Pricing Guidance Into Action In Settlement With Florida Dealership Group
The Federal Trade Commission has filed a new enforcement action against Greenway Auto Group, alleging the Florida dealership chain charged consumers thousands more than advertised prices through hidden fees and conditional rebates. This case demonstrates how the FTC is applying its recently released auto pricing guidance to crack down on dealerships that advertise one price but charge another at the point of sale.
United States Consumer
KD
Kelley Drye & Warren LLP
See more
Article
FTC Puts Auto Pricing Guidance Into Action In Settlement With Florida Dealership Group
The Federal Trade Commission has filed a new enforcement action against Greenway Auto Group, alleging the Florida dealership chain charged consumers thousands more than advertised prices through hidden fees and conditional rebates. This case demonstrates how the FTC is applying its recently released auto pricing guidance to crack down on dealerships that advertise one price but charge another at the point of sale.
United States Consumer
KD
Kelley Drye & Warren LLP
Article
Québec Consumer Protection Reforms: Five Changes Businesses Need To Know
Québec has enacted sweeping consumer protection reforms that will reshape how businesses operate in the province. From mandatory right-to-repair obligations and extended product warranties to click-to-cancel subscription requirements and restrictions on AI-generated endorsements, these changes demand immediate attention from organizations selling products or services to Québec consumers. Understanding the implementation timelines and compliance requirements is essential for businesses to adapt the
Canada Consumer
MT
McCarthy Tétrault LLP
Article
FTC Secures Auto Dealership Settlement Over Alleged Deceptive Pricing Practices
The Federal Trade Commission has secured a settlement with an auto dealership group over allegations of deceptive pricing practices, including advertising vehicles thousands of dollars below actual purchase prices and using misleading prize promotions. The proposed order would require prominent disclosure of total vehicle prices and prohibit misrepresentations concerning pricing, financing, and promotional incentives.
United States Consumer
SM
Sheppard, Mullin, Richter & Hampton LLP
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